ATG Privacy Policy – Our Commitment to Protecting Your Information

📋Introduction & Commitment

ATG (atg-jit.com) is a trusted online gaming and Sports Betting platform in Bangladesh. We place the highest importance on the privacy of our members' personal information. This Privacy Policy explains what data ATG collects, how it is used, and how securely it is stored.

We believe transparency is the best policy. That's why our Privacy Policy contains no complex legal jargon or hidden conditions — everything is written in plain, straightforward language. ATG's Privacy Policy is reviewed annually and updated whenever necessary.

This policy applies to all ATG services — including the website, mobile app, live chat, email support, and any other channel through which you interact with us.

📝Information We Collect

ATG collects two types of information: what you provide directly, and what is collected automatically while you use the platform.

🔍How We Collect Your Data

ATG collects information through several methods. We are transparent with you about each one.

• Directly provided: You provide information directly when filling out the registration form, updating your profile, contacting support, or submitting KYC documents.
• Automatically collected: When you use the ATG platform, device and usage information is collected via cookies, log files, and similar technologies.
• From third parties: Limited information is received from payment providers (Mobile Pay, Nagad, Rocket) for transaction verification.
• Public sources: Government databases may be used to cross-check information for verification purposes.

🎯How We Use Your Data

ATG uses your information only for specific, legitimate purposes. We never sell your data or use it for anything unnecessary.

• Account management: To create, verify, and keep your account secure.
• Service Delivery: For betting, gaming, payment processing, and customer support.
• Security: To detect and prevent fraud, money laundering, and illegal activity.
• Legal obligations: To meet the requirements of applicable laws and regulatory bodies.
• Service Improvement: To analyze usage patterns and improve your experience.
• Contact: To keep you informed about important updates, promotions, and offers (with your consent).

🛡️Data Retention & Security

ATG uses industry-leading technology and practices to protect your data. Our security systems are regularly reviewed and upgraded.

• SSL/TLS Encryption: Your data is protected with 256-bit SSL encryption during transmission.
• Secure Servers: Our servers are protected by firewalls and intrusion detection systems.
• Restricted access: Only authorized personnel have access to your data.
• Regular audits: Third-party security experts regularly audit our systems.
• Data Retention: Even after account closure, certain data may be retained for up to 5 years due to legal obligations.

While we apply the highest level of security measures, no platform can guarantee 100% internet security. Keep your password strong and never share it with anyone.

🤝Sharing Data with Third Parties

ATG never sells your personal data to third parties. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Providers: Necessary information is shared with payment services such as Mobile Pay, Nagad, and Rocket to verify transactions.
• Law enforcement agencies: We are required to share information with relevant authorities when ordered by a court or valid legal demand.
• KYC Verification Services: Limited information may be shared with approved service providers for identity verification.
• Technology partners: Technology service providers essential to platform operations receive limited data under strict confidentiality agreements.

🍪Cookies Policy

The ATG website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand how the platform is being used (can be disabled from your browser settings).

You can disable non-essential cookies at any time from your browser settings, though some features may become limited as a result.

✊Your Rights

Under ATG's Privacy Policy, you have specific rights over your personal data. We respect these rights and aim to respond as promptly as possible.

• Right to Know: You may request to know what personal data ATG holds about you.
• Right to rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can object to certain types of data processing.
• Data Portability: You can request a copy of your data in a readily readable format.

To exercise these rights, email ATG's support team. We aim to respond within 30 days. Please note that certain data may not be deletable due to legal obligations.

👶Children's Privacy

ATG's services are strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

• Age verification is required at the time of registration.
• If a minor's account is identified, it will be immediately closed and all associated data will be deleted.
• Parents can contact us if they believe their child may have accessed ATG.

🔄Privacy Policy Changes

ATG reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through the platform.

Continued use of ATG after any changes means you accept the updated policy. We recommend visiting this page regularly.

📞Contact & Complaints

If you have any questions or complaints about this Privacy Policy, please get in touch with us.

• Email: privacy@atg-jit.com
• General Support: support@atg-jit.com
• Live Chat: Available 24/7 (chat in Bangla)

We take all privacy-related requests and complaints seriously and aim to respond within 7 business days.